Please note that this is a sandbox environment. Data might be deleted without warning.

Privacy & Data Protection Notice

1) What Data We Collect via the Contact Form

When you submit the contact form, we collect the following information:

  • First Name and Last Name
  • Email Address
  • Phone Number (if provided)
  • Country
  • IP Address and basic device/connection metadata (e.g., timestamp, user agent)

2) Why We Use Your Data (Purposes) & Legal Bases

  • Responding to your inquiry (e.g., answering questions, providing support) — Legal basis: Legitimate interests (Art. 6(1)(f) GDPR) and/or pre-contractual steps at your request (Art. 6(1)(b) GDPR), depending on context.
  • Maintaining records of correspondence (quality assurance, training, and to demonstrate compliance) — Legal basis: Legitimate interests (Art. 6(1)(f)).
  • Security and fraud prevention (e.g., IP logging, abuse detection) — Legal basis: Legitimate interests (Art. 6(1)(f)).
  • Optional marketing follow-up (only if you explicitly opt in) — Legal basis: Consent (Art. 6(1)(a)). You may withdraw consent at any time.
  • Legal obligations (e.g., responding to lawful requests) — Legal basis: Compliance with legal obligations (Art. 6(1)(c)).

3) Do You Have to Provide This Data?

Certain fields are necessary for us to respond (such as your name and email). If you do not provide required information, we may be unable to process your request.

4) How Long We Keep Your Data

We retain correspondence and related form submissions for up to 5 years after the last meaningful contact, unless a longer period is required by law or needed to establish, exercise, or defend legal claims. Security logs (including IP addresses) are typically kept for 30 days.

5) Who We Share Your Data With

We do not sell your personal data. We may share it with trusted service providers (e.g., hosting, email delivery, CRM, security/anti-spam) strictly for the purposes described above and under data processing agreements. We may disclose information if required by law or to protect our rights, users, or the public.

6) How We Protect Your Data

We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, least-privilege policies, regular monitoring, and staff training. No method of transmission or storage is 100% secure, but we strive to protect your information to the highest reasonable standard.

7) Your Rights (GDPR/UK GDPR)

  • Access — obtain a copy of your personal data we hold.
  • Rectification — correct inaccurate or incomplete data.
  • Erasure — request deletion, subject to legal exceptions.
  • Restriction — limit how we process your data.
  • Objection — object to processing based on legitimate interests or to direct marketing.
  • Portability — receive your data in a commonly used format and transmit it to another controller where technically feasible.
  • Withdraw consent — where processing is based on consent, you may withdraw at any time (this does not affect prior lawful processing).
  • Lodge a complaint — with your local supervisory authority (e.g., in the EEA, your national Data Protection Authority; in the UK, the ICO).

8) How to Exercise Your Rights

Please contact us and provide sufficient information to verify your identity and locate your data. We will respond without undue delay and within one month, subject to permissible extensions for complex requests.

9) Cookies, IP Addresses & Tracking

The form may collect your IP address and basic metadata to help protect against spam/abuse and to troubleshoot delivery issues. If our site uses cookies or similar technologies (e.g., reCAPTCHA, analytics, CDN security), they may set cookies as part of security or performance. See our Cookie Policy for details and controls.

10) Automated Decision-Making

We do not use your contact form data for automated decision-making that produces legal or similarly significant effects.

11) Children’s Data

This form is not intended for children under the age of [insert age, e.g., 16]. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

12) Changes to This Notice

We may update this notice from time to time. The “Last updated” date at the top indicates the most recent changes. Material updates will be highlighted on this page or via appropriate notice.